Zero Gravity Labs

Life at Zero Gravity Labs

Grilled cheese and stuff

#lifeatzgl

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Relentlessly Pursuing What’s Next

Relentlessly Pursuing What’s Next

We're the new kid on the block; we're small but we're mighty. We spend our days experimenting with new technology in the world of retail, banking and customer experience.

Working With Top Global Partners

Working With Top Global Partners

Through LoyaltyOne, we are able to test and integrate our work with leading retailers and banks around the world.

Our Team Is Growing

Our Team Is Growing

We're looking for creative thinkers to help shape the future. We want people who are willing to take risks to bring bold new ideas to the table.

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ZGL Blog

ZGL Blog

We're sharing our thoughts, experiments and knowledge on our new blog.

Check It Out
About Us

At Zero Gravity Labs we believe in creating a start-up like environment where exploration, experimentation, inclusion and knowledge sharing are the keys to success.

What We Do

Zero Gravity Labs is about the pursuit of what’s next.

 

As the innovation arm of LoyaltyOne, Zero Gravity Labs focuses on the future of customer influence. We moved to a startup-friendly office space outside of the corporate environment to allow us to explore and experiment without the limitations or constrictions of today’s business and technology realities.

 

We explore ways to change the face of loyalty and customer experience within the retail and banking industries, using emerging technologies identified through a process of ideation, experimentation and real world testing.

Ideation

We look across the technology landscape and speak to industry experts to develop a pipeline of ideas and technologies to explore.

Lean Approach

We use a Lean approach to identify ideas and technology that have the greatest potential to disrupt our industries.

Experimentation

We design experiments that help us get a deeper understanding of the technology and the ways we can validate its application.

In Market Testing

Working with a multitude of partners we are able to test our solutions in real world situations and with real customers.

Integration

We work across LoyaltyOne's multiple lines of business to deliver new knowledge, prototypes and experimentation results into that particular business.